Nihar Associates was employed to help our client clear their backlog of master data change requests (X1 notifications) in their CMMS (SAP PM).

Nihar Associates worked closely with our client’ team of master data experts, and liaised with engineers to ensure that the engineering intent of each master data change request was met, while conforming to a number of our client’s standards relating to master data and maintenance practices.

Over a period of 6 months, Nihar Associates managed to successfully close-out over 1,400 X1 notifications, and had a < 1% error rate.